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Last Updated: June 2026

Accommodation Safety Disclaimer

Important information regarding property safety, platform role, and user responsibilities on Nestmate.

1. Purpose

Nestmate is an online accommodation marketplace that connects guests with hosts offering accommodations such as PGs, Hostels, Rooms, Shared rooms, Beds, Lodges, Apartments, and other residential accommodations.

Nestmate does not own, operate, manage, lease, maintain, inspect, or control the accommodations listed on the platform unless explicitly stated otherwise.

2. Marketplace Role

Nestmate acts solely as a technology platform facilitating:

  • Property discovery
  • Communication between users
  • Booking requests
  • Payment processing support

The actual accommodation experience is provided by the host. Hosts are independent parties and are not employees, representatives, agents, or partners of Nestmate.

3. No Safety Guarantee

While Nestmate may implement verification procedures and moderation measures, Nestmate does not guarantee:

Property safety
Building condition
Fire safety compliance
Structural integrity
Security arrangements
Neighborhood safety
Host behavior
Guest behavior
Accuracy of safety claims

Users assume responsibility for evaluating accommodations before and during occupancy.

4. User Responsibility

Guests are encouraged to:

  • Review listing details carefully.
  • Verify property information.
  • Read reviews and ratings.
  • Communicate with hosts before booking.
  • Visit or inspect accommodations when feasible.
  • Exercise reasonable judgment and caution.

Guests should not rely solely on information displayed on the platform.

5. Host Responsibility

Hosts are solely responsible for:

  • Property maintenance and Safety standards
  • Legal compliance and Occupancy compliance
  • Utility availability
  • Hygiene and cleanliness
  • Security arrangements and Emergency preparedness

Hosts must ensure listings accurately represent the accommodation.

6. Verification Disclaimer

Nestmate may provide indicators such as verified account status, identity verification status, review scores, and NestScore ratings. These indicators do not constitute a guarantee of:

  • Safety
  • Reliability
  • Legality
  • Suitability or Quality

7. Emergencies

In case of emergencies, users should immediately contact:

  • Local emergency services or Police authorities
  • Medical services or Fire services
  • Appropriate government agencies

Nestmate should not be relied upon as an emergency response service.

8. Personal Property

Nestmate is not responsible for:

  • Lost property
  • Stolen property
  • Damaged property
  • Property left behind at accommodations

9. Personal Interactions

Users acknowledge that interactions occur at their own risk. Nestmate does not guarantee user identity, conduct, intentions, or future behavior.

10. Health and Hygiene

Nestmate does not independently inspect accommodations for sanitation, cleanliness, pest control, air quality, water quality, or food safety. Any representations regarding these matters are made by hosts.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Nestmate shall not be liable for:

  • Injury, Death, or Illness
  • Property damage, Theft, or Criminal acts
  • Accidents or Disputes between users
  • Accommodation-related losses

12 & 13. Reporting & Acknowledgement

Users are encouraged to report unsafe properties, fraudulent listings, and harassment. By using Nestmate, you acknowledge that Nestmate is a marketplace and not an accommodation provider, and that you assume the risks associated with accommodations.

14. Contact

For safety-related concerns, reports, or questions:

safety@nestmate.in